I am switching from Outlook 2010 32-bit to TB. But then the imported email messages can be found only under the ''Outlook Import0'', and then when I click on a message in order to see it in the reading pane, it just shows its header and not the message body, so basically I can work with those messages I followed your instructions and did the import, however TB created two ''Outlook Import'' folders under 'Local Folders' - ''Outlook Import'' and ''Outlook Import0'' I am using the 31.8.0 release in order to bypass the grey-out bug

The option to remove the private setting is all greyed out, even for the Sender. On my New Microsoft 2007 Outlook the Tools > Options are greyed out and I cannot click them. Excel Details: New item row option was greyed out. I am switching from Outlook 2010 32-bit to TB. Outlook message preview greyed out i ran the microsoft. My attempt to use them earlier to resolve this issue was an exercise in futility. You guys do a far far better job than Microsoft Support. But then the imported email messages can be found only under the Outlook Import0, and then when I click on a message in order to see it in the reading pane, it just shows its header and not the message body, so basically I can work with those messages I was having a similar issue and ur figuring out that it was due to 'freeze frame' resolved it for me too. I followed your instructions and did the import, however TB created two Outlook Import folders under 'Local Folders' - Outlook Import and Outlook Import0 But as it is just to import and then upgrade again it will not matter as reverting to V38 will undo the mess up and bring add-ons back into an all compatible with Thunderbird state. The downgrade will probably mess with Lightning. I have also tried importing with Outlook open and closed.Įnglish US version can be downloaded from here I have tried restarting both Outlook and Thunderbird. I have made sure that Outlook is set as the default mail client but the import option is still greyed out. Make Sure Outlook Indexing Has NOT Been Disabled In the Registry. I read some articles and they noted that you must still have Outlook installed and set as the default mail client. Steps to take when Search in Microsoft Outlook does not behave the way you expect it. The option for Outlook Express is available, but that's not even a option for me since I am using Windows 7. The options for Eudora and Outlook are greyed out.

When I go to Tools>Import>Mail I get options for Eudora, Outlook, and Outlook Express. Everything is great so far, but I need to import my old emails from Outlook. I am trying to switch from Outlook 2007 to Thunderbird.

Outlook search tools greyed out